What is the best way to contact you?topThe quickest and easiest way to contact us is via e-mail. For general questions or comments e-mail us at contact@rivertactical.com. See our contact page for more details.
How long will it take my order to ship?topOrders usually ship within 1 to 2 business days barring any stocking issues. If your order cannot be shipped for any reason, you will be contacted immediately. See our shipping page for more details.
What shipping options are available?topWe generally ship via. either UPS or USPS. Specific shipping options (ex: 2 day, overnight etc.) will display at the time of product checkout. See our shipping page for more details.
What is your return policy?topDefective or mistaken items will be either fully refunded or replaced at no cost to the customer. All other returns are subject to a 15% restocking fee. See our returns pagefor details
What forms of payment do you accept?topWe accept Visa, Mastercard, American express as well as PayPal.
Will my order be taxed?topTaxes will only be applied to your order if you live in the State of New Jersey.
My item arrived damaged, what do I do?topDamaged or defective items may be returned or exchanged for a FULL refund within 30 days of order placement. If your item has arrived damaged, please contact@rivertactical.com immediately. See our returns page for more details
My product broke or became damaged, what do I do?topProducts that break or become damage after 30 days of order placement are not subject to a refund. Please contact product manufacturer regarding warranty information and policy. If you have any questions, please contact@rivertactical.com.
Do you ship internationally?topWe do ship Internationally, however, for orders outside of Canada please contact@rivertactical.com.
